Return & Refund Policy – SwadVeda
At SwadVeda, we strive to deliver high-quality products and a satisfying shopping experience. However, if something doesn’t meet your expectations, we’re here to help.
1. Returns Eligibility
You may request a return if:
The product is damaged, defective, or expired
You received the wrong item
The product is missing components
To be eligible:
The request must be raised within 48 hours of delivery
The product must be unused, unopened, and in original packaging
Proof (images/videos) must be shared for verification
2. Non-Returnable Items
Due to hygiene and consumable nature, the following are not eligible for return:
Opened or used food products
Items without original packaging
Products returned without prior approval
3. Return Process
To initiate a return:
Contact us at support@swadveda.com or call +91 9165855534
Share your Order ID and issue details with images
Our team will verify and approve the request within 1–2 working days
Once approved, we will arrange a pickup or guide you for return shipping
4. Refund Policy
Refunds will be processed after product inspection
Amount will be credited within 5–7 business days
Refund will be issued to the original payment method
5. Replacement Policy
If eligible, you may opt for a replacement instead of refund
Replacement will be shipped within 3–5 working days after approval
6. Cancellation Policy
Orders can be canceled only before dispatch
Once shipped, cancellation is not possible
7. Contact Us
For any queries or support:
📧 Email: info@swadveda.com
📞 Phone: +91 9165855534
🌐 Website: https://swadveda.com/
We appreciate your trust in SwadVeda and are committed to resolving your concerns quickly and fairly.
